MINDKEYS - COUNSELLING & CLINICAL HYPNOTHERAPY
UPDATED COVID-19 POLICY, AS OF 5TH OCTOBER, 2021
The Coronavirus (COVID-19) was declared a global pandemic on the 12th March, 2020, by the World Health Organisation. Advice has changed and in an attempt to keep pace with this evolving situation, in relation to the impact of the Coronavirus (COVID-19) on this practice, please read the following information.
The health and safety of all my clients and their loved ones, as well as that of my own family and loved ones, is my priority. It is for this reason that I am taking steps to minimise, in line with the Public Health Orders, the impact of COVID-19 on my practice.
Face to Face Appointments at the Mudgee Allied Health Clinic:
As of September 2022, I am taking a short sabbatical from face to face consultations. It is anticipated that face to face consultations will resume in late January 2023.
Online Appointments:
If you have a computer, laptop or iPad, iphone or smartphone with a camera, microphone and internet connection, then this option is very simple indeed.
I have successfully been using Zoom for a couple of years now, for all of the different facets of my work; Counselling and Clinical Supervision. I have on occasion used it also for Clinical Hypnotherapy, although this is not always preferable. Zoom is safe and secure and does not require any of your personal details, for the platform to run. I will provide all necessary instructions that are simple and straight forward.
When we make your online appointment you will be sent an email with the time & date of the appointment and a link to click on, which will take you to a virtual room, where you will wait until I join you. I will be notified that you are waiting for me. Please make sure you have your microphone on and that your camera is working.
In the event of a difficulty with connection, please have your mobile phone handy, should I need to contact you.
And that’s it! Very simple and straight forward.
Guidelines for Online Appointments:
We can maximise our online experience if we both:
Payment for Online Appointments is through Direct Deposit/Electronic Transfer
Direct Credit Transfer to Kim Michelle Hansen
Credit Union Australia
Account: 30594676
BSB: 814 282
Counselling appointments must be paid for, 2 days prior to appointment.
Missed appointments and Terms of Payment related cancellation:
48 hours or More Notice Given - No Charge
Less than 48 hours Notice Given - 100% of Minimum Charge
The health and safety of all my clients and their loved ones, as well as that of my own family and loved ones, is my priority. It is for this reason that I am taking steps to minimise, in line with the Public Health Orders, the impact of COVID-19 on my practice.
Face to Face Appointments at the Mudgee Allied Health Clinic:
As of September 2022, I am taking a short sabbatical from face to face consultations. It is anticipated that face to face consultations will resume in late January 2023.
Online Appointments:
If you have a computer, laptop or iPad, iphone or smartphone with a camera, microphone and internet connection, then this option is very simple indeed.
I have successfully been using Zoom for a couple of years now, for all of the different facets of my work; Counselling and Clinical Supervision. I have on occasion used it also for Clinical Hypnotherapy, although this is not always preferable. Zoom is safe and secure and does not require any of your personal details, for the platform to run. I will provide all necessary instructions that are simple and straight forward.
When we make your online appointment you will be sent an email with the time & date of the appointment and a link to click on, which will take you to a virtual room, where you will wait until I join you. I will be notified that you are waiting for me. Please make sure you have your microphone on and that your camera is working.
In the event of a difficulty with connection, please have your mobile phone handy, should I need to contact you.
And that’s it! Very simple and straight forward.
Guidelines for Online Appointments:
We can maximise our online experience if we both:
- ensure that we have a private, quiet, dedicated place for our meeting.
- make sure that we have all that we need at our fingertips, for example; notes, books, pad, pen and a drink.
- remove distractions; ensure that the TV, radio, or other computer applications are turned off.
- have had a few minutes to prepare ourselves before meeting, so that we are relaxed and
- focused, not rushed with scattered thoughts.
- consider this a normal appointment, the same as if visiting a G.P, Dentist or other healthcare professional in their office. We wouldn’t wear our pyjamas to an appointment (though we might like to), so let's keep the space professional.
Payment for Online Appointments is through Direct Deposit/Electronic Transfer
Direct Credit Transfer to Kim Michelle Hansen
Credit Union Australia
Account: 30594676
BSB: 814 282
Counselling appointments must be paid for, 2 days prior to appointment.
Missed appointments and Terms of Payment related cancellation:
48 hours or More Notice Given - No Charge
Less than 48 hours Notice Given - 100% of Minimum Charge